Privacy Policy

Effective Date: 18 February 2026
Last Updated: 9 March 2026

1. Introduction

Welcome to Rob's Path ("we," "our," or "us"). This Privacy Policy explains how Prado Group Pty Ltd, trading as Rob's Path, collects, uses, discloses, and protects your personal information when you visit our website at www.robspath.com (the "Site") and link.robspath.com (outbound links) or use our services.

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, which may include:

Contact Information: Name, email address, physical address
Account Information: Username, password, and profile information
Purchase Information: Billing details, transaction history (payment card information is collected and processed directly by our payment processor, Stripe)
Communications: Information you provide when you contact us, subscribe to our newsletter, or participate in surveys

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

Usage Data: Pages visited, time spent on pages, links clicked, referring website
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies (see Section 4 below)

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: Process orders, deliver purchased products, manage your account
Communication: Send newsletters, marketing emails, product updates, and respond to your inquiries
Improvement: Analyze usage patterns to improve our Site, products, and user experience
Legal Compliance: Comply with legal obligations and enforce our terms of service
Advertising: Deliver targeted advertising and track advertising effectiveness

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These include:

Essential Cookies: Required for the Site to function properly
Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
Advertising Cookies: Used to deliver relevant ads and track campaign performance (Pinterest Tag, Google Ads)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

5. Third-Party Services

We use the following third-party services that may collect and process your information:

5.1 Ghost

We use Ghost for our blog, email marketing, and managing customer information. Ghost may collect and process your personal information according to their privacy policy.

5.2 Stripe

Payment processing is handled by Stripe. While we can view transaction information through our Stripe dashboard, Stripe directly collects and processes your payment card information. We do not store complete payment card details on our servers. Stripe's use of your personal information is governed by their privacy policy.

5.3 Analytics and Advertising

Google Analytics: Tracks website usage and visitor behavior
Pinterest Tag: Tracks engagement and advertising performance

5.4 Wise

We use Wise for certain financial transactions. Information shared with Wise is governed by their privacy policy.

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party service providers who perform services on our behalf (Stripe, Google Analytics, Pinterest)
Legal Requirements: When required by law or to protect our rights, safety, or property
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly consent to sharing your information

7. International Data Transfers

We are based in Australia, but our service providers (including Ghost, Stripe, Google, and Pinterest) may store and process your information in the United States or other countries. By using our services, you consent to the transfer of your information to countries outside of your residence, which may have different data protection laws.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

10.1 Australian Residents

Under the Privacy Act 1988 (Cth), you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information in certain circumstances
Complain to the Office of the Australian Information Commissioner (OAIC)

If you are in the European Union, you have additional rights including:

Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

10.3 California Residents (CCPA)

California residents have the right to:

Know what personal information is collected
Request deletion of personal information
Opt-out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, please contact us using the information in Section 14.

11. Marketing Communications

You may opt out of receiving marketing emails by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly at support@robspath.com

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your purchases or account.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Prado Group Pty Ltd
Trading as Rob's Path
Email: support@robspath.com
Website: www.robspath.com

For Australian residents, if you are not satisfied with our response to your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.